Frequently Asked Questions
What are the system requirements?
Goopatient works on Windows XP/Vista/7/8 and requires .Net Framework 4 Client Profile installed. When you run the setup.exe file it checks if .Net 4 is installed and if not - prompts you to install it.
What languages and local medical standards
Goopatient provides very simple interface that's available in English, French, German, Russian, Spanish, Italian, Dutch, Polish, Croatian, Indonesian and Turkish. And it's designed so that you can enter medical terms (medications, diseases, procedures...) and health records in any language. If you can help to translate GooPatient to your language please contact us.
What are Hashtags and why would I use them?
In GooPatient you can add Hashtags to your health records (like in Twitter).
Hashtag is any word, that starts with symbol "#". Using hashtags you can easily organize and sort health records in the most natural way. For example you can add hashtag #Aspirin to track all the cases when you take Aspirin - its dosage, impact and side effects.
You can also create hashtags for problems (i.e. #diabetes), symptoms (i.e. #headache), triggers (i.e. #weather), procedures (i.e. #dental_restoration), lab tests (i.e. #blood_sugar), health parameters (i.e. #weight), doctors and clinics (i.e. #Dr_Smith).
Hashtags a sorted by category in the left sidebar and you can quickly display all records with needed hashtag by clicking on it.
How to add Hashtags?
You can add hashtags when you create a new health record. You can simply type hashtag or select it from the list by clicking on the "#" icon. If you want to add a hashtag, contaning two or more words - use "_" symbol instead of spaces.
How to edit and delete Hashtags?
You can edit hashtag by double-clicking it in the left sidebar or by right-clicking on it in the Health Journal. When you edit hashtag in the hashtag card - it also updates in all health records. But if you edit hashtag in a health record - it will not update in other health records but add a new hashtag.
To delete hashtag - select it in the sidebar and press Del. You can delete hashtag only if it's not used in the health records.
How to attach files to health records?
You can attach file when adding a health record by clicking on the "Attach file" icon. The file you attach is not moved anywhere but is just linked to the health record.
When you remove file from the record - you delete only the link, but not file itself.
What is Health level and how to set it?
Sometimes it's quite hard to describe how bad is your current health state. In such cases it's suitable to use the visual level indicator to set your health (or pain) level.
To set the health level just click on the "Health level" icon in the Health Record window. The indicator will appear in the Health Journal near the appropriate record.
How to add webcam shots to health records?
To add a webcam shot - click on the Webcam icon in the record form. Then just click the "Take a shot" button when you are ready.
You can use this feature to photograph your external symptoms, medical documents or medication packages.
How to keep doctor contacts in GooPatient?
The most convenient way to keep doctor contact in GooPatient is to create a hashtag for this doctor (i.e. #Dr_Smith) and put contact information to the hashtag description. When you roll mouse over this hashtag in the health journal - the contacts will appear as a hint.
In the same way you may want to add medication dosage, procedure guides, etc to hashtag descriptions
What is Emergency Card and how to create it?
Emergency Card is a small card with your general health information that you can put in your wallet and take with you everywhere. Especially it's needed for people with serious conditions.
To create an Emergency card - open the Medical card, press the Print button and select the Emergency Card template. After printing - сut and laminate the card.
Why do I need the printed Health profile
and how to print it?
Health profile is a sheet that you can print and give to your doctor. It contains general information about your health, including age, blood type, conditions, allergies, immunizations, insurance policies, etc. So you don't have to remember all these things when doctor asks you.
To print the Health profile sheet - open the Profile card, press the Print button and select the Health Profile option.
How can I print a condition history?
When you come to a doctor, she asks you a million of question about your condition. How and when it strated, what caused it, what symptoms you had, what medications you have taken, etc. Having entered all this data to Goopatient you can easily print the condition history and take it with you to clinic.
To print the condition history - filter the Health Journal by needed hashtag and click the Print button on the upper toolbar.
How to protect my profile with a password?
To protect your health profile with a password - open Options and enter your email and password. Email is needed to restore password if you loose it.
To change the password - just edit it in the same place. To remove the password - empty the Password field.
If you loose your password - please send us the email that was entered in the Options. The new password will be sent to this email.
Where is my data stored?
Your data is stored localy on your computer, so nobody can access it.
By default the database is located in the folder:
Windows 7, Vista: C / Users / [USER] / AppData / Roaming / GooPatient / goopatient.sdf
Windows XP: C / Documents and Settings / [USER] / Application Data / GooPatient / goopatient.sdf
When you take photos, they are saved by default in the My Pictures folder
In the Family version you can set any folder for the database and photos in the Options
How to create more health profiles?
If you want to create health profiles for your kids, grandparents, pets and other members of your family - just click on the "Create profile" link on the Start Screen. Note that you can create multiple profiles only in the family version.
How to import profiles to Goopatient Mobile?
1. Connect your phone to your computer via USB
2. Launch Goopatient on your computer
3. Click the Sync icon on the start screen
4. Copy the database to your phone folder: /sdcard/goopatient/
5. Launch Goopatient Mobile
What can I do in the Mobile version?
The Mobile version is primarily intended for browsing medical records, but it also allows to add new records to the Health Journal.
You can take photos with your phone and add them to health records, attach files from your phone, set health level and add new hashtags.
You can't edit medical cards (profiles) and manage tags (edit, merge, assign categories).
How to sync Desktop and Mobile apps?
Both Desktop and Mobile versions use the same database (.sqlite), so to sync the apps, you need to copy this database file from PC to Phone or backward. On a phone the database is located in /goopatient/ folder, and on PC - in the folder set in the Options.
You can do it via USB or using one of the cloud file storage apps like Dropbox, SkyDrive, Google Drive, Box or Evernote.
If you want to transfer certain files and photos from PC to Phone or backword, you need to copy them to folder /goopatient/files/ (on the Phone) or to the folder set in the Options of the desktop version (on PC).